Some heroes wear uniforms. Others show up with a truck, a treatment plan, and a heart for people who served our country. In January 31, 2026, Natural State Pest Control received a powerful reminder of why compassion matters in pest control.
“An Unsung Hero” Steps In
RC shared her father’s story after he faced a severe bed bug infestation in his apartment. A disabled, retired United States Navy veteran, he had battled the problem alone for far too long and felt worn down and discouraged.
When action from the landlord lagged, RC filed a report with the state public housing authority. The landlord responded by filing a non-renewal of lease, which pushed her father toward the threat of homelessness. Then the landlord called Natural State Pest Control. That one decision changed everything.
“Shane at Natural State Pest Control is an UNSUNG HERO. My father is a disabled veteran, retired United States Navy, and he has been fighting the worst bed bug infestation I have ever seen in my life. He had all but given up. I ended up having to file a report with the state public housing authority due to a lack of action on his landlord's part. After his landlord found out about the report, he filed a non-renewal of lease on my father, making homelessness imminent.
That is when the landlord apparently made a call to Natural State Pest Control. That had to be divine intervention because that one phone call effectively saved my father. Shane offered to do a heat and chemical treatment on my father's apartment completely free of charge due to his status as a disabled veteran.
He saw the level of infestation and was equally as disgusted as I have been. He has now informed me that not only is he not going to charge us for the initial heat treatment and chemical spray, but there will be a follow-up heat treatment if required and many chemical retreatments, all completely free of charge.
I cannot possibly recommend this company enough. It's people like Shane that give me hope in humanity. Literally crying while writing this review because I am so very grateful that my Daddy doesn't have to be fed on like a buffet anymore by these tiny little monsters.
11/10 would recommend. This is a company that has a moral compass and a conscience, which is so very rare to find in today's world.
I will scream it from the rooftops until I lose my voice how much I appreciate this company.
This is not an incentivized review, this is genuine appreciation. Initial heat treat was done today, Friday, January 30th, 2026."
- RC
How Natural State Pest Control Tackled the Bed Bug Problem
For this veteran, our bed bug manager, Shane, used a combination heat remediation and chemical treatment. Heat treatment brings the temperature in the home to a level that bed bugs cannot survive, targeting them in all life stages, from eggs to adults. Chemical applications add a layer of residual protection in the treated areas in case anything remains.
As with all services from Natural State Pest Control, whether paid or charitable, we offer free callbacks to address ongoing concerns and work toward complete resolution for our customers.
Why Veterans Matter Deeply to Us
Natural State Pest Control partners with the Veteran’s Administration on cases where they look for additional support for veterans dealing with pest issues. Our bed bug manager, Shane, shares a personal connection to that mission as a veteran himself. He explained:
“It bothers me tremendously that the people who served our country have to live in these conditions. I take that personally, and I'm glad Natural State Pest Control enables me to take care of these issues at no charge for the men and women who served our country.”
If you or a loved one needs dependable, compassionate bed bug control, contact Natural State Pest Control today at (479) 777-0864 or contact us online to learn more about our services.