We live in a community that feels both wide open and right next door. Northwest Arkansas brings together people from many different backgrounds, yet we show up for each other when it counts. That spirit sits at the heart of our Community Involvement video and the way we look at pest and lawn care at Natural State Pest Control. In the video, our team talks about what it means to serve neighbors, not just accounts. We share real stories, from helping families enjoy a pest free holiday to honoring the memory of a teammate who meant a lot to us. Together, those stories explain what our logo stands for when we say: “We kill bugs, we help people. Period.”
A closer look at the stories behind the video One of the first lines you hear in the video sets the tone: > “We live in such a diverse community that also is very close knit.” We feel that every day in our work. We step into homes across Northwest Arkansas and meet families at all stages of life. While each story looks different, everyone wants the same thing: a safe, comfortable home and a yard they feel proud of. That belief guides how we build our services and how we give back. The video highlights two efforts that matter a lot to our team.
12 Days of Pessimist: saying “yes” during the holidays Every holiday season, we run a promotion called **12 Days of Pessimist**. In the video, we describe it this way: > “12 Days of Pessimist is an amazing promotion that we do every holiday season where we are going to treat families, homes to give them a pest free Christmas and we do it absolutely free of charge.” We accept applications and referrals for families who need help with pests in their home. The need can vary— > “Any family in need, whether it's roaches, bedbugs, ants, anything like that, we will come in and we'll take care of it because we think everybody deserves to have a pest free holiday.” That simple idea drives the whole effort: **everybody deserves a pest free holiday**. We believe comfort at home should not turn into a luxury, especially at a time of year that already stretches many families. You’ll see in the video how this tradition reflects our everyday promise. We design our pest and lawn services to make life easier for homeowners, to remove stress, and to give people more time to enjoy their space.
The Ben Banks Memorial Scholarship: honoring character The video also shares a story that means a lot to our team: the **Ben Banks Memorial Scholarship**. > “The Ben Banks Memorial Scholarship is one of my favorite ways that we give back to the community.” Ben worked with us and made a lasting impact on the people around him. When he lost his battle with cancer, we wanted to keep his influence alive in a way that matched who he was: > “When Ben lost his battle with cancer, we wanted to do something to really honor his memory. He was such a huge personality, and it's just a really neat way to give back to somebody who has really demonstrated high levels of character and morals.” Through the scholarship, we look for students who show the character traits Ben lived out—strong morals, kindness, and a positive presence. The video gives you a window into why that matters to us. It’s not just about financial help; it’s about lifting up the kind of people who make our community better.
What this video says about our values today The stories in the Community Involvement video connect directly to how we run Natural State Pest Control today.
We say yes whenever we can In the video, you hear this line: > “We are always willing to say yes, we don't turn people away. We truly want every home to be pest free.” That mindset shapes our approach to service. We listen first, then recommend options that fit the home and the budget. Our structured plans start at $39 per month, and we offer savings that help keep ongoing protection within reach. We also back our work. If customers do not feel satisfied with the results, we will re-treat the home at no additional cost. That guarantee reflects the same heart you see in 12 Days of Pessimist: we focus on outcomes and stand behind what we do.
We care about how we treat homes and lawns We design our pest and lawn services to protect homes and help yards look their best while using environmentally friendly methods. Families in Northwest Arkansas trust us with spaces where kids play, pets roam, and neighbors gather. Our 4.9-star rating with over 2,600 reviews means a lot to our team. It tells us our focus on dependable service, clear communication, and follow-through comes through in real customer experiences.
We want our logo to mean more Near the end of the video, we share what we hope people feel when they see our logo: > “When people see our logo, we kill bugs, we help people. Period. I want that to translate to a company that cares, a company that you can trust, a company that gives back and that you can depend on.” That line captures the heart behind our community involvement and our everyday work. We provide comprehensive pest control for wasps, hornets, yellow jackets, rodents, termites, and more. We offer lawn services that support thick, healthy turf. But at the center of it all, we care about people.
Why this matters for you and your home We created this video to share more than a list of services. We wanted to show what drives us when we step into your yard or knock on your front door. When you watch the Community Involvement video, we hope you’ll see: - How a local company can give back through both seasonal efforts and long-term commitments. - Why we believe every family deserves a clean, comfortable, pest free home. - How values like character, community, and generosity shape the way we serve. If you have a moment, watch the video above and meet a few of the people and stories behind Natural State Pest Control. When you’re ready to talk about protecting your home and caring for your lawn, give us a call at (479) 777-0864. We’d be honored to help you enjoy a home and yard that feel safe, comfortable, and truly yours.