FAQ

It’s not uncommon for our customers to report seeing more bugs in the days after receiving a treatment, especially their first treatment. This is because the products we use will disturb the pest’s environment. This is actually a sign that the treatments are working effectively! As pest populations move around in your home, they’re more likely to come into contact with the products that will eliminate them. If it’s been 7 days after your treatment and you’re still seeing increased activity, just let us know. We offer free reservices for our recurring clients for this reason– sometimes it takes a few treatments to knock down pest populations.

If you’re seeing signs of a pest problem, it’s always best to act quickly rather than letting it get worse. A good rule of thumb is that if you can see one pest, there are probably two more in the area that you can’t see. For certain issues, like cockroaches or mice/rats, this is especially important– the rapid reproductive rate of these pests means that they can reach infestation levels very quickly after being noticed. The sooner a professional can address the problem, the sooner we can get it resolved for you. It’s much easier to prevent a pest issue from getting bad than it is to resolve a bad infestation.

As professionals, we’re of course biased toward using a licensed pest technician to protect your home before you develop a problem. But if you find yourself with a pest problem, you’ll know you need a professional based on what pest you’re seeing. If you’re only seeing the occasional cricket or house centipede, you may not need professional services. But for especially stubborn pests, or pests who carry dangerous diseases, it’s worth the guarantee that a professional pest company can provide. That group includes (but is not limited to): mice and rats, brown recluse spiders, black widow spiders, wasps, cockroaches, fleas and ticks, and, of course, bedbugs. Each of these pests require either a professional service to be treated appropriately or can pose serious health risks if the infestation is not managed.

This is one of our most commonly asked questions. For our general pest service, as long as our product is given adequate time to dry, you and your pets are okay to reenter the area. Instructions may be different for services like interior flea treatments or brown recluse treatments. If you have any questions, you can always ask the technician that’s performing the treatment or call our office.

At Natural State Pest Control, we’re always striving to treat as safely as possible for you, your family, your pets, and the environment. We ensure our technicians adhere to state and federal safety standards for every treatment we offer. If you have concerns about the safety of our treatments, you can always call our office for additional information.

Any good pest control company practices what’s called Integrated Pest Management, which means they’ll use a multi-pronged approach to solve pest problems while keeping the environment in mind. At Natural State Pest Control, we don’t use pesticides and insecticides carelessly. We’ll always do what we can to use as little as possible and apply our products in a way that minimizes the chance of unwanted exposure to non-target organisms. In addition to good application, we’re always on the lookout for innovations in technology that leave less of an environmental footprint. We switched to Sentricon Termite Bait Stations for this reason– they’re only toxic to termites, which means we don’t have to worry about doing damage to the soil around your home like a traditional termite spray.

Give us a call! If you’re in between visits but notice new pest activity, always let us know! We offer free reservices with all of our programs for this reason. Some pests won’t be affected by our regular treatments unless we know they’re present at your home, like wasps or rodents. Let us know if something changes so we can address it for you!

Almost all of our services include a warranty. All of our recurring service plans, The Home Defense, Home Defense Bronze, Home Defense Gold, and Home Defense Platinum include unlimited service calls for use in between your scheduled services. This means if you notice any pest activity while the plan is active, you’re covered. Just notify our office and we’ll get a technician to come treat you as soon as possible– at no additional cost to you. Think of it like a subscription that keeps you covered!

For our One-Time services, we include a 30 day warranty and include retreatments upon request. If you think you would benefit from another treatment or would like a technician to come by and take another look, just let us know! We’ll get someone out to take care of your issue as soon as possible.

There are several signs that can indicate the presence of termites in your walls:

1. Swarming: Termites often swarm in the spring, and you may see large numbers of winged insects around your windows or near light sources.
2. Sounds: Termites can make a faint clicking or tapping sound within the walls.
3. Mud tubes: Termites build mud tubes as a protected pathway from the ground to their food source. If you see mud tubes on the exterior of your home, it may indicate an infestation.
4. Damage: If you see any signs of damage to the wooden structures in your home, such as hollow-sounding wood, buckling, or blistered paint, it may indicate that termites are present.
5. Frass: Frass is termite droppings that are pushed out of the mud tubes and can often look like sawdust or coffee grounds.

If you suspect you have termites in your walls, it is important to have a professional inspection to determine the extent of the infestation and to provide an effective treatment plan.

A Wood Destroying Insect Report is a document that includes the findings of a termite inspection that a seller must provide to a buyer when selling a home. This will disclose if there is an active termite infestation in the home or if the termite technician found conducive conditions for termite issues. If you’re selling your home and need to provide a termite policy to the buyer, have your title company reach out to us to perform the inspection and provide the proper paperwork. If you have any questions, you can call our office for more information.